Amanda Mull considers the virtues of telephones over texting. It’s not a binary choice, but the intimacy of phones does have an advantage
In place of the natural intimacy of verbal conversation, texters and technology companies have tried to retrofit emotional richness into messaging through abbreviation (lmao) and emoji. Those signifiers work to a certain extent, but there’s an irony to so many people mimicking the touchstones of spoken conversation on their phones when they’re just a button-press away from the real thing.
From The Atlantic.